There are plenty of cloud web hosting providers on the market today, still most of them are resellers that have minimal resources, particularly when it comes to support. One of the ways to distinguish them is the option to contact the company over the phone. The type of support that you can get through this particular method of communication varies depending on the service provider - some provide experienced telephone support, various others offer general and customer support only because some issues are more time-consuming and it would be much easier to be resolved with a ticket, particularly when the issue needs to be escalated. However, it's good to find that you could always reach your web hosting provider since there are lots of small-scale matters that can be managed effectively and in a very timely manner with a telephone call, not mentioning that you'll be able to get additional info about the services even before you become a client.
Phone Support in Cloud Web Hosting
Our cloud web hosting packages include telephone support 14 hours per day even on official holidays, which means that if you do not have an account yet, you will be able to give us a call and learn more about our solutions or if we meet the system requirements for your sites. For your benefit, we have local telephone lines in the United States of America, the United Kingdom and Australia, so that you will be able to contact the phone number which is closer to you. If you're a current customer, we can assist you timely with all of the general and billing matters and with a number of tech issues so as to save you time and efforts - we acknowledge the fact that sometimes it is easier to consult with a live person and get things done right away. Certainly, some situations simply cannot be taken care of over the phone, so if this is the case you can use our ticketing system.