One-Hour Response Guarantee in Cloud Web Hosting
Our guaranteed max reply time for any technical support ticket that you open or any e-mail that you write is only 1 hour, even if you contact us on weekends and legal holidays. Irrespective of the nature of your question or issue, we will help you instantly and will give you the needed info to rectify any problem with your websites. The real response time typically doesn’t exceed fifteen to twenty minutes, which is why you can just forget about waiting for hours on end to get a problem solved or what is even worse – waiting around all day only to get a response that more info is needed whilst nothing’s fixed. We will give you assistance in a well-timed manner purely because we understand how invaluable time can be in the dynamic electronic space. The 60-minute reply guarantee is valid for any billing or technical inquiry that you may have with regards to our cloud web hosting.