Live Chat Support
What exactly are the main advantages of the Live Chat service?
A live chat is among the ways of communication offered by some website hosting suppliers as part of their support service. Determined by the service provider, the chat is used for pre-sales, billing and/or technical support. This way of contact is quicker as compared to a support ticket and it will make it much more unlikely to misspell or misunderstand something compared to a telephone call with a representative. Furthermore, when the trouble that you have needs some time to be reviewed and taken care of, you'll be able to do something else meanwhile instead of just waiting, as you'd have to do if you call. You can also take advantage of a live chat assistance service without spending a dime as long as you have world wide web accessibility even if your website hosting provider is based in a different country and they don't have a local telephone number you can call.
Live Chat Support in Cloud Web Hosting
We supply a live chat support service for all of the cloud web hosting that we offer and we will assist you with almost everything live. In case you do not have an account with our company yet, we are able to give you more information about the packages so as to help you to select the most suitable package. In case you are an active client, we can assist you with any general or billing issue and with multiple common tech troubles, such as an email address installation in a desktop e-mail client. When you are unable to phone us for some reason or you are in some country where we don't have a local telephone number, our live chat is the best choice to contact us. Of course, some problems need longer time to investigate and test, which means that you will have to open a ticket to our technicians, still, we can save you time and help you with a number of problems on the chat.