1 hour ticket response
Our team of support engineers is devoted to offering fast answers to all your questions. We’ll review your client support ticket once it has been delivered and will reply back to you with a solution to the problem within less than one hour after the helpdesk ticket submission. In reality, our average customer support ticket response time is 20 minutes.
An Excellent Customer Care Service
We’ve got a team of web hosting support techs who will be happy to respond to all your queries whenever you need assistance. The vast majority of our technical support team members have several years of experience in the cloud web hosting industry, so you can constantly depend on fast and adequate answers to your problems.
An Intuitive Help Center
To help you get a quick tip on how to use a particular feature, we have incorporated a truly user–friendly Help section in your Site Control Panel. You can browse through a big collection of web hosting account administration articles and website administration articles, consult our F.A.Q. library or check our instructional video tutorials.