Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance team is taught to very quickly attend to all of our cloud web hosting clients’ issues and guidance inquiries. Via our ticket system, it is also possible to supply your question and a support staff member will, no doubt return to you in less than maximum an hour. In actual fact, practice proves that the general reply time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any concern you possibly have about Top Hosting and Domains’s offerings. We have consultants working continuously to generate help and support anytime necessary. You’re able to use the ticketing system or send us an e–mail at any moment, alternatively you can pick up the phone or use the online chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a complete information base into the Control Panel so you can get hold of very helpful step by step recommendations whenever you want. Each part of the Control Panel features its own contextual help area displaying a variety of how–to content articles. We have also prepared instructional videos to present you with a more effective idea of the way in which to accomplish any given process.